By engaging Bolt Branding you agree to these terms. These terms form the basis of our working relationship and apply to all projects and services we undertake on your behalf.
We provide web design, brand identity, SEO, paid search management, and related digital services. The specific scope of each project is agreed in writing — via proposal or brief — before work begins.
Projects begin upon receipt of a signed proposal or written confirmation and deposit payment. The client is responsible for providing all necessary content, assets, and timely feedback. Delays caused by the client may affect agreed delivery timelines.
A 50% deposit is required before work begins. The remaining balance is due upon project completion, prior to final files or launch. Invoices are due within 14 days of issue.
Late payments may incur interest under the Late Payment of Commercial Debts Act 1998. Monthly retainer fees are due on the 1st of each month.
Upon receipt of full payment, all custom design work and website files are transferred to the client. We retain the right to display the work in our portfolio unless otherwise agreed in writing. Third-party assets — including stock images, fonts, and plugins — remain subject to their respective licences.
Each project includes a reasonable number of revision rounds as specified in the proposal. Additional revisions beyond the agreed scope will be charged at our standard hourly rate.
The client warrants that all content, images, and materials provided do not infringe third-party rights. The client is responsible for the accuracy of all content on the final website.
Both parties agree to keep confidential any sensitive information shared during the project. This obligation survives termination of the agreement.
If the client cancels a project after work has begun, the deposit is non-refundable. Any work completed beyond the deposit value will be invoiced at our day rate.
Our total liability is limited to the fees paid for the relevant project. We are not liable for indirect, consequential, or loss-of-profit damages. We are not responsible for website downtime caused by third-party hosting providers or services.
Hosting and support retainers are monthly and may be cancelled with 30 days’ written notice. We reserve the right to suspend service for non-payment after 14 days of an overdue invoice.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.